Customer Support

If you have further questions about the TeleTrader WebStation, you can contact our support team by e-mail, telephone or regular mail.

E-Mail support

When you write an e-mail to the TeleTrader support team, please mention your user name in your message.

▫       For technical requests, send an e-mail to support@teletrader.com

▫       For information about products and prices, send an e-mail to webstation@teletrader.com

Phone and fax

You can reach the TeleTrader support team Monday through Friday between 8:30 AM and 06:00 PM (Central European Time).

 

Austria (Main Office)

Germany

Hungary

Serbia

Phone

+43 (0)1 533 16 56-0 

+49 (0)69 299 713-0

+361 327 4080

+381 11 3067-605-45

Fax

+43 (0)1 533 16 56-20

+49 (0)69 299 713-20

+361 327 4081

+381 11 2650-131

No phone support is available on Austrian national holidays. Please consult our website for the current schedule: http://professional.teletrader.com/holidays

Postal address

 

Austria (Main Office)

Hungary

Serbia

TeleTrader Software GmbH

Salzgries 15
1010 Vienna

Portfolio - TeleTrader Kft

Polgár u. 8-10
1033 Budapest

TeleTrader d.o.o.

Bul. vojvode Misica 39a/III
11040 Belgrade